Information You Provide

• Name.
• Billing and shipping address.
• Email address.
• Phone number.
• Order details.
• Return and refund information.
• Customer-service communications.
• Photos provided for delivery or product issues.

Information may include your name, email, phone number, billing and delivery addresses, order references, selected products and messages. When reporting damage or missing items, you may provide photographs or videos. Share only information reasonably needed to explain the request.

Order Information

We may process product selections, quantities, order numbers, transaction status, delivery details and other information required to fulfill and support purchases.

Automatically Collected Information

Technical information may include IP address, browser type, device information, viewed pages, cart activity, referral information, approximate location, session data and cookie identifiers.

How We Use Information

• Process purchases.
• Verify transactions.
• Prepare and ship orders.
• Provide tracking.
• Answer customer questions.
• Handle returns and refunds.
• Prevent fraud and misuse.
• Maintain business records.
• Improve website operation.

Cookies

Cookies and similar technologies may support shopping-cart functionality, checkout, site preferences, security, analytics and website performance.

Analytics

Website activity may be analyzed to understand technical performance, store usage and customer navigation.

Where analytics is enabled, technical and interaction data may help identify navigation problems, device compatibility issues and website performance. The tools and consent requirements depend on the store configuration. Essential functionality and optional analytics should be handled according to the choices required by applicable law.

Payment Processing

Payments may be handled by PayPal, Visa networks, eligible card processors, Apple Pay, Google Pay or other methods displayed at checkout.

Sensitive Payment Data

Sensitive payment credentials may be processed directly by payment providers. Do not send complete card numbers, CVV codes or payment passwords to Customer Support.

Service Providers

Information may be shared where reasonably necessary with providers supporting ecommerce, hosting, payments, fulfillment, logistics, analytics, fraud prevention and customer service.

Shipping Providers

Information required for delivery may be provided to fulfillment and logistics providers to prepare, transport and deliver orders.

Fraud Prevention

Information may be processed to detect suspicious transactions, unauthorized activity, account misuse or other security concerns.

Legal Requirements

Information may be disclosed where reasonably necessary to comply with applicable law, lawful requests, court orders or other legal obligations.

Business Transfers

If relevant business assets are reorganized, transferred, merged or sold, personal information may be transferred as part of that transaction where permitted by applicable law.

Data Retention

Information may be retained for as long as reasonably necessary for purchases, accounting, customer service, disputes, fraud prevention and legal obligations.

Different record types may require different periods. Necessary transaction records may be kept for accounting, disputes and legal obligations even when other information is deleted. We do not keep information indefinitely solely because it was collected.

International Processing

Service providers may process information in jurisdictions different from the customer's location, subject to applicable legal requirements.

The store operator is based in China. Hosting, ecommerce, payment and logistics providers may process records in other countries. Applicable transfer requirements and safeguards must be followed for the relevant processing; the same location should not be assumed for every provider.

Our operator is located in China, and ecommerce, payment, hosting, fulfillment or logistics providers may process information in other countries. Where applicable law requires safeguards for an international transfer, those requirements apply to the relevant processing.

Your Privacy Rights

Depending on applicable law, you may have rights relating to access, correction, deletion, restriction, objection or information about certain processing activities.

Privacy Requests

Privacy-related requests may be submitted to service@moradelle.com. We may request information reasonably necessary to verify a request.

Use the email address associated with your interaction where possible. We may request proportionate information to verify your identity or authority before releasing or changing records. Do not send identity documents or sensitive information unless a necessary and secure process has been explained.

Information Security

Reasonable safeguards may be used to protect personal information. No internet transmission or electronic storage method can be guaranteed completely secure.

Access and operational safeguards should be appropriate to the information processed. No system can guarantee complete security. Notify us if you believe an order message or account interaction is suspicious, and avoid including unnecessary personal information in ordinary support correspondence.

Children's Privacy

moradelle.com is intended for general ecommerce use and is not designed to knowingly collect children's personal information where parental authorization would be required.

Third-Party Links

External websites and services operate under their own privacy practices.

Policy Updates

This Privacy Policy may be updated from time to time to reflect operational, technical or legal changes.

Advertising and privacy choices

If advertising or cross-site measurement tools are enabled, their operation may involve sharing identifiers or interaction data. Where consent or an opt-out is required, the applicable choice must be honored. Contact us to ask which choices apply to your interaction; a policy statement alone does not replace the required website controls.

Marketing communications

If marketing messages are offered, use the unsubscribe option or contact us to opt out. Necessary order, shipment, return or refund communications may still be sent for an existing transaction. Withdrawing optional marketing consent does not cancel an order.